You will meet with a licensed clinician who will evaluate your needs to determine the next step in your care. This allows our clinicians to discuss your care with other members of your treatment team, such as the provider who referred you and/or your primary care physician.Īll services provided by the Access and Crisis Center follow state and federal regulations regarding patient privacy and confidentiality. Our staff can help with completing this paperwork if needed. You’ll sign in and get registered for services. If possible, please bring a copy of your insurance card and a photo ID. Please keep in mind that all visitors and patients must be 18 or older. You are welcome to bring family members or friends with you for support. Please call with any questions or concerns. We want you to be comfortable and prepared for your visit. Our licensed clinicians can assist you with problem solving and safety planning, and they can connect you to other programs and resources for a variety of ongoing mental health and substance use conditions. You’ll experience a more comfortable, relaxed environment than at the emergency department.
HELIO HEALTH ROCHESTER NY FREE
If there is a wait, we can give you an estimate of the current wait time before you can be seen.īehavioral health services are completely voluntary with patients free to come and go as they please. You may also call ahead to be accepted as soon as space is available. No Appointment NeededĪdults 18 and over who need care may come to the Access and Crisis Center without an appointment on a walk-in basis. You'll experience a comfortable, relaxed environment filled with clinicians who can assist you with problem-solving and safety planning. Our behavioral health services are completely voluntary, and patients are free to come and go as they please. You may call ahead to be accepted as soon as space is available. We are pleased to welcome adults, aged 18 and over, without an appointment on a walk-in basis. The Center is an alternative to a trip to the emergency department for urgent mental health needs. The Rochester Regional Health Behavioral Health Access and Crisis Center is available for those who need help with substance abuse or mental health issue. To learn more about Helio Health please visit our website at follow us on LinkedIn, Twitter, Instagram, and TikTok or like us on Facebook.Help with Mental Health and Substance Abuse Without a Trip to the Emergency Department Since 1920, Helio Health programs have helped hundreds of thousands of individuals and families in Central New York.įor more information or how you can be a part of Where Hope Meets Healing, please contact Lauren Klemanski at: or by phone at 31 EXT 238. We provide services in Syracuse, Rochester, Binghamton, Utica, and surrounding counties in New York State. Our mission is to promote recovery from the effects of substance use and mental health disorders and other health issues. Helio Health operates facilities in Syracuse, Rochester, Utica, and Binghamton New York.
I am encouraged by what we have been able to build with the support of so many people in the community and look forward to being able to serve more people with the addition of thirteen more beds than the previous facility offered.”Ī ribbon-cutting ceremony was held at the new location on Friday, September 23 rd at 9 a.m. “Building a place that includes our current understanding of what people need and want in a substance use treatment facility was critical to improving access to, and the quality of care for the people who walk through our doors. Jeremy Klemanski says the new facility offers fresh hope to more people. We are grateful for the support of the community which has allowed us to create this space and reach more people in need.” Our new facility aligns with Helio Health's mission by providing a welcoming and safe space for individuals during a critical time in their recovery journey. ”Our team is beyond excited to announce the opening of our new and updated facility providing detox and inpatient services to individuals in Rochester. Helio Health’s Regional Vice President of the Finger Lakes, Sabrina Howland says the move demonstrates the relationship Helio Health has with the community. The new location will help treat more people by increasing capacity to 53 beds. The agency has been promoting recovery from substance use disorders and providing withdrawal and stabilization services in Rochester since 2009 but will now provide those services at 1850 Brighton Henrietta Townline Road. Rochester, NY― Helio Health is moving into a new location in Rochester.
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